Original topic:

White residue with top loading washer

(Topic created: a week ago)
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AzaFa
Constellation
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There is white residue left on the clothing, no matter the amount of detergent used. Especially noticeable on dark clothing. Also some clothes have dry areas.

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TJMan53
Constellation
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I have the same problem
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Samsung_Moderator
Community Manager
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I can certainly understand how frustrating that is and am happy to help! It's possible that the washer may need a self clean cycle done as there can be a build up of detergent. You can check out the following thread for the self clean cycle: https://us.community.samsung.com/t5/Washers-and-Dryers/Samsung-Washer-Residue-All-Types/m-p/1416480#...

 

From personal experience, it could be a couple of other things causing this:

1. Hard Water- Contains high levels of minerals. 

- Some signs of having hard water: A white, chalky buildup on water-using appliances or
Cloudy or rust-colored spots on dishes, glasses, and flatware

2. Drain hose is too far down- A Samsung washing machine's drain hose should be inserted 6ā€“8 inches into a standpipe, and the standpipe should be no shorter than 18 inches from the floor. The drain hose should not be installed below 39 inches, and it should not be higher than 96 inches.

 

 

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AzaFa
Constellation
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Picture of residue

  • 1000005704.jpg

    ā€ƒ

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The appearance of brown or white in your washing machine is likely due to a reaction between the detergent and the mineral content in your water. If your water has a high concentration of mineral salts, these can crystallize when heated, settling at the bottom as particles that may clump together and form scale. This effect becomes more noticeable when certain detergents trigger a chemical reaction. Additionally, your detergent might contain a component designed to actively remove existing deposits in the washing machine. To address this issue, check your water hardness and clean your washing machine. You can find more details in this article.

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AzaFa
Constellation
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I have solved this problem but using the deep wash cycle. So much for an Eco washer

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