Hi, I've been dealing with a frustrating issue for about 2 months. My Samsung washer randomly stopped showing up on SmartThings and I've been trying everything possible to add it back and it won't work. I keep getting to the last step where it's loading to add the washer, but it ends up giving me different error codes.
The error that pops up the most is about a network issue. But keep in mind that I have the dryer right next to it which is still connected to SmartThings with no issue. So I feel like if it was really a network/wifi issue, my dryer would disconnect too.
I've contacted Samsung support but they weren't helpful and said they can't help me after trying all the steps I've already tried. Please help!!!
