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Original topic:

Washer or dryer ruining clothing

(Topic created: 06-29-2024 08:57 PM)
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TNNP
Constellation
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Washers and Dryers

Either my washer or dryer has started ruining all clothing. Thousands of dollars worth of clothing have been ruined by pulled threads. I have checked the gasket and inside the drums and can not find anything that would cause this damage. I have washer model WF50A8600AV and dryer model DVE50A8600V. 

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Neilsen
Constellation
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Washers and Dryers
You have a sharp burr a sharp piece of metal like a burr
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TNNP
Constellation
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Washers and Dryers

Thank you. I will check for this ASAP. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello! Thank you for reaching out! I would recommend making sure there is nothing catching your clothes in either the washer or dryer. If there is and its from the washer/dryer then please feel free to reach out to us directly with your full model and serial number of the unit that has the issue. You can also call in directly at 1 (800) 726-7864.

Neilsen
Constellation
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Washers and Dryers
In the washer drum
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