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Original topic:

Pebbles, stones, gravel, etc. in washer pump filter

(Topic created: 09-04-2020 09:20 AM)
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userP2s5NP4pk6
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Washers and Dryers

Model WF330ANW XAA 02

I keep finding a good amount of large residue in the pump filter.
Where does this come from and how to fix the issue?

PS: I've read the thread "Why is there dirt in the bottom in my machine?" and the solution offered there does not seem to apply to my problem.

Coin for scaleCoin for scalewashing machine 2.jpeg

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userP2s5NP4pk6
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Washers and Dryers

It turns out the issue has nothing to do with the washer.
It is because the drain pipe was not properly installed.

So if you do buy a new washer, make sure to fix your drain pipe first or you'll get into the same problem.

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korbendallas
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Washers and Dryers

Hi,

I have the model WF42H5000AW/A2 and 1 month ago I have the same issue as in the following link.

https://us.community.samsung.com/t5/Washers-and-Dryers/Pebbles-stones-gravel-etc-in-washer-pump-filt...

I cleaned up the filter and run some cycles and all went well.

This week the machine got the same ERROR and when I checked the filter not I found with some plastic strips

20241001_212802a.jpg20241001_235610.jpg

Also noted that when the spin cycle is happening the drum is bouncing a LOT, it seems that the internal metal drum got disengaged from the rubber piece that connects to the external plastic drum.

I've uploaded a video for everyone to watch it.

https://file.io/gf5amgOtlWNT

https://file.io/gf5amgOtlWNT

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