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ā07-16-2020
07:23 AM
(Last edited
ā08-27-2020
07:41 AM
by
SamsungJam
) in
Bought a Samsung washer and dryer, had it installed on July 8 2020. I did 3 loads of laundry over a period of 3 days. On the fourth did a load of laundry and went to open the dryer door, the the inner glass just shattered. mind you I had no clothes in the dryer, just opened the door and glass went all over the place..
I am have problem with getting Costco.com to in contact with what their going to do about the situation.
Is this a common problem with the glass shattering and innerglassshould just return the Dryer and buy some other brand. thanks
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ā07-15-2021
09:01 AM
(Last edited
ā07-15-2021
12:55 PM
by
KH_Jenn
) in
I was surprised to find radial cracks developing in the center of my dryer door acrylic circular "glass."
Model No. DVE45R6300W/A3
Serial No. *****
Is this a manufacturing defect gone bad? My wife and I didn't hit it with anything, and it must have either taken quite a blow or be defective. I don't want to blame the cleaning crew. Any thoughts on why or how this might happen?
-C
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ā07-15-2021 09:02 AM in
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ā07-17-2021 10:03 AM in
Washers and DryersI do apologize for the inconvenience this has caused. Can you send me a private message with your full model and serial number http://bit.ly/2tCGnGK
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ā07-10-2021 04:59 PM in
Washers and DryersWhile drying clothes in a new Samsung front load dryer, the inside glass in the door shattered. I have been trying to deal online with customer service but itās a never ending process and nothing gets solved.
if this has happened to anyone else, can you please advise if you door glass was replaced or not.
Darrell
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ā07-11-2021 04:29 AM in
Washers and DryersI am very sorry to hear this. Can I have you send your full model code and serial number via private message? I will do my best to help with this situation.
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ā07-03-2021 01:13 PM in
Washers and Dryers![Samsung Moderator Samsung Moderator](/i/rank_icons/moderator.gif)
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ā07-03-2021 02:13 PM in
Washers and DryersI understand how this may be a cause for concern please send me a private message with your full model and serial number so that I may look into this further.
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ā07-03-2021
07:55 PM
(Last edited
ā11-10-2023
04:41 PM
by
SamsungAl
) in
I have service coming out on the 13th. This just scared the out of me, and I'm glad I didn't get hurt. There was nothing in the dryer that would cause this to happen. I really hope my warranty covers this because I haven't even had the dryer a year!
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ā07-04-2021 09:04 AM in
Washers and DryersI understand please keep me updated on the repair!
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ā07-15-2021 07:01 AM in
Washers and Dryersā
My set is 2 years old and is already garbage. The dryer door glass literally exploded last night and sent shards of glass embedded into my clothing that was inside the dryer. I am extremely disappointed in the quality of these appliances as I also recently had to replace the rubber door gasket on the washer also. This time itās the dryer and I can not find a replacement door! Now Iām forced to go out and buy a whole new dryer !!! Canāt believe these only lasted 2 years and 2 months! Angry!!!
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