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01-03-2022 06:42 PM in
TabletsHi all,
I have a Samsung A21s phone (Android 11) and a Samsung Galaxy Tab S2 (Android 7.0)
I've installed Google Messages App on my A21s and it's working great.
I've also installed Google Messages App on my Tablet but each time I try to open it I get the message that Google Messages has stopped.
I thought I would be able to install Google Messages on my Tablet to send and receive SMS/MMS, or have I done something wrong. I have rebooted the Tablet and Clear Data & Cache for Google Messages but the problem persists.
Any ideas greatly appreciated.
TIA
Solved! Go to Solution.
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01-10-2022 12:22 PM in
TabletsGood afternoon, I will be happy to assist you today. Please try the following steps to see if it resolves your issue.
Uninstall Google Messages.
Go to Settings>Apps
Tap Menu icon at top right (3 dots)
Select Show System apps
Go to Google Play Services>Storage and tap clear cache
Go to Google Play Store>Storage and tap clear cache, then tap clear data
Go to Google Services Framework>Storage and tap clear cache, then tap clear data
Restart the device and reinstall Google Messages.
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01-10-2022 12:26 PM in
TabletsThanks that worked.
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01-10-2022 12:42 PM in
TabletsYou are most welcome.