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Water Drink Reminder not syncing with Samsung Health

(Topic created: 07-01-2024 06:13 PM)
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Reaella
Cosmic Ray
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Samsung Apps and Services

My app Water Drink Reminder used to sync with Samsung Health. Now it doesn't and I don't know what to do to get it to do it again. Any suggestions?

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello Reaella, Welcome to the Community. We understand the convenience of having your health apps connected.

Here is a link with steps to connect third party apps to the Samsung Health app: https://www.samsung.com/us/support/answer/ANS00078772/

We attempted to connect the apps on our devices and do not see an option in either app. You may need to reach out to the app developer to see if the app is compatible with Samsung Health: northpark.android@gmail.com

For additional assistance with the Samsung Health app, we recommend reaching out to the Samsung Health team by calling 1-855-795-0509.

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ChaosSaber
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Samsung Apps and Services
Have you tried reinstalling the health app?
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Reaella
Cosmic Ray
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Samsung Apps and Services
No, but I'll try that now
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Reaella
Cosmic Ray
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It didn't work. I uninstalled the water app, waited to reinstall, reinstalled, added that I had a drink, but Samsung Health didn't pick it up
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ChaosSaber
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What's the app called
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Reaella
Cosmic Ray
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Samsung Apps and Services
Water Drink Reminder
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ChaosSaber
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Samsung Apps and Services
Is this a separate app or built into health?
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Reaella
Cosmic Ray
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Samsung Apps and Services
Separate
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ChaosSaber
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Do you have a link or screen shot of it, I will check it out
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