Original topic:

Water Drink Reminder not syncing with Samsung Health

(Topic created: 07-02-2024 12:48 PM)
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Reaella
Cosmic Ray
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Samsung Apps and Services

My app Water Drink Reminder used to sync with Samsung Health. Now it doesn't and I don't know what to do to get it to do it again. Any suggestions?

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justmeagain79
Galaxy
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Samsung Apps and Services
Try clearing the health apps cache and data if needed. If it persists try uninstalling & reinstalling the app
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Reaella
Cosmic Ray
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Samsung Apps and Services
Did both. Still nothing
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello Reaella, Welcome to the Community. We understand the convenience of having your health apps connected.

Here is a link with steps to connect third party apps to the Samsung Health app: https://www.samsung.com/us/support/answer/ANS00078772/

We attempted to connect the apps on our devices and do not see an option in either app. You may need to reach out to the app developer to see if the app is compatible with Samsung Health: northpark.android@gmail.com

For additional assistance with the Samsung Health app, we recommend reaching out to the Samsung Health team by calling 1-855-795-0509.

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