Verizon Failed January Update

[MattLietha]

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

[userjWE15B8LzJ]

Thank you. I appreciate the help.

[FlyinJ]

I have a Verizon locked S23 Ultra. I got January’s security update Tuesday morning and tried five times to download it. Every time, it was painfully slow and ultimately failed and gave me ‘Error Code: 412’. The last time I tried it was Tuesday evening, and I don't intend to try it again until Verizon gets this issue fixed…I just don't see any point in it. I’ve been with Verizon for over 20 years, and this is literally first problem I've ever had with them, so I’m willing to cut them some slack, so long as they get this fixed fairly soon. This has happened to way too many people, so I don't think that they can just ignore it and hope it goes away.

[Jb223778]

I had to use smart switch on my PC to download the update

[userjWE15B8LzJ]

I am about to go do that too. Wish me luck

[Jb223778]

You will have to download smart switch.

Look up Smart Switch in your search browser > download> Plug in device> then press update and then wait

[userofk0Zkjeo3]

Any fix?

[OceanLuvr]

I have S24 Ultra with Verizon. I just successfully updated. Took literally a minute.

[latinnaruto]

Seems it has, I was able to get it updated a while ago.

[Donjon35]

S24/version. Same 10 mins ago🙏. After 5 aggravating days 🥳. Was pushing for Android 7 as well too 🤷‍:male_sign:

[Eiffiel]

Can someone help me or 

suggest that they have 

the knowledge or idea that 

why I can't update the 

security system on my 

s24 ultra phone, 

it tells me that error code #500