Verizon Failed January Update

[MattLietha]

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

[tothestardust]

None of this worked for me... Sure do hope there's not a security issue with my phone because of it.

[user0sYJvv0xZG]

Same issue.  Galaxy S21 5G.  Verizon.

[Za2]

Come on Samsung and Verizon. Let us know why we can't download 15. I have tried numerous times over the last couple of days and still can't get it to work

[Maddox Guidry]

Any idea when Verizon will have it resolved?  In talking with Verizon Tech Dept, they have no clue about what is happening!  I have told them and they said why would Samsung say such a thing?  Very rude!  Thank you for your info

[Kzbd]

How do you use smart switch to run an update? The page you linked has a topic for a failed update which just takes the user to your support front page

[userjWE15B8LzJ]

I keep getting error code 407 and 500 for the new security update 27. It has been this way for about 3 days now. I am a Verizon customer in the US. 

[meself]

It's a Verizon issue

[Robin621k]

It seems a lot of people are having a problem with the January security patch feom Verizon.
All I can say is wait for Verizon to fix their server issuses.

[userjWE15B8LzJ]

I hope it gets fixed soon. It is frustrating. Thank you for the info.

[BrüZZi]

Check out this thread:

"Verizon Failed January Update"
https://us.community.samsung.com/t5/Galaxy-S23/Verizon-Failed-January-Update/m-p/3120422/highlight/t...