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09-22-2025
01:04 PM
(Last edited
09-24-2025
08:49 AM
by
SamsungJoJo
) in
After a recent upgrade to One UI 8.0, programs within Secure Folder cannot access files also within Secure Folder.
In particular, the Secure Folder versions of Snapseed (photo editing), Protonmail, and Discord cannot find secured files. Google photos, and Samsung Gallery seem unaffected.
Any help?
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11-28-2025 03:37 PM in
Samsung Apps and ServicesWhy did you not do it one by one and check after each step? 😉
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11-14-2025 11:13 AM in
Samsung Apps and Services@lion032, @Members_prtGMVg, Glad you got it working for you!
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11-21-2025 10:26 PM in
Samsung Apps and ServicesI'm also still having this issue, just like everyone else.
I use Clip Studio Paint within the secure folder to illustrate, and I need to import reference images into the app so I can view them- only now I can't do this anymore. Clip Studio Paint is able to select "open from secure folder," via the import option, but upon doing so, the Samsung file viewer only opens files accessible OUTSIDE of the secure folder instead. Meaning, I'll have to transfer my reference images OUTSIDE of the secure folder (which, no longer makes them secure...) and then import them to Clip Studio Paint INSIDE of the secure folder, which can then access the NON-secured photos, because they can't otherwise.
For the love of all that is holy in this world: please at least address and provide a fix for this issue. Your Tab S9 is already unfriendly enough when it comes to the S-Pen versatility and functionality, so f*cking up with files in addition to having a funky S-Pen "handwriting mode" that doesn't even work in this notorious illustration app, just feels like I'm trying to brute-force drawing on something that isn't meant to be easily drawn on. It's a headache.
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11-22-2025 02:47 PM in
Samsung Apps and Services@Chorm Thanks for letting me know that the Tab S9 has the same issue after the One UI 8 update. I will try putting of the update as long as I can. Hope it doesn't install itself automatically.
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11-23-2025 10:36 AM in
Samsung Apps and ServicesUnfortunately, my tablet updated to One UI8 overnight. Now, I have to wait for an update to fix the secure folder issue on it too in addition to my phone! Hope it is not a long wait.
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11-29-2025 12:55 AM in
Samsung Apps and ServicesI think this is the reason behind the issue and why Samsung are struggling to now use the latest DocumentsUI
It appears the Secure Folder was not secure
https://samsung.gadgethacks.com/news/why-samsungs-secure-folder-wasnt-so-secure-after-all/
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11-29-2025 09:19 AM in
Samsung Apps and ServicesThis "fix" regarding using the Private Spaces API was implemented in One UI 8. However, it looks like the beta testing did not discover the issue mentioned here.
Also, anyone outside the Secure Folder can still view a list of all the apps inside the Secure Folder by opening Settings and going to Apps and clicking on the Secure Folder tab at the bottom. I don't remember this being the case with One UI 7 (not 100% sure though).
Considering a possible fix has been mentioned here by side loading an older version of documentsUI, the least Samsung can do is to test the option of rolling back the version of documentsUI (after proper testing!) or give us the option of rolling back to the last version of One UI 7.
There have been two security updates since this bug has been mentioned a couple of months ago and there is no visible movement on fixing this issue. Seems like Samsung is not taking consumer security as seriously as corporate security for phones.
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12-05-2025 01:04 PM in
Samsung Apps and ServicesThe issue is, they do not have any clue...The secure foder was not secure before and now it is in addion to this not usable anymore
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11-29-2025 03:42 AM in
Samsung Apps and Services- Mark as New
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12-04-2025 10:47 PM in
Samsung Apps and ServicesBumping the thread, I have the same problem. Apps within Secure Folder can't access the Secure Folder file directory.