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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 03:12 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Members_ivMmIYm
Constellation
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Samsung Apps and Services

I'm glad its not me, I couldn't figure out what was going on. It disappeared while I was watching a movie.  Hope it will be restored soon.

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Shagglund
Constellation
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Samsung Apps and Services

My Samsung TV (bought 2022) doesn’t even show Samsung tv plus app anymore.  I ran a network test and it says everything is fine.  But Samsung TV plus is nowhere to be found.  If i search for it in apps, it says no search results found enter other search keywords.  

My TV must be up to date because I have auto updates. 

This really stinks!!!!

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Members_80A5WzE
Constellation
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Samsung Apps and Services

Same here.

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Members_jXpk0Xi
Constellation
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Samsung Apps and Services

Mine too ~ Deer Park, N.Y.

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Tralycla
Asteroid
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Samsung Apps and Services

That's your answer? That 152 pages of people coincidentally all have outdated firmware? I'm not an expert, but it seems like there is more to it than that. 

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Gloria90
Constellation
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Samsung Apps and Services

Mine up to date and still no smart tv plus

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rsvrider01
Constellation
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Samsung Apps and Services

I tried doing the Pluto TV app, but I have to sign in to my Samsung account first and it cannot connect to the Samsung server, so no go on Pluto TV. The TV software has the newest software on it. So we will wait and see what transpires.

 

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Anna8
Asteroid
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Samsung Apps and Services

Mine is not showing up either.  When I click on Source, it only shows TV checked, but the Samsung TV app is gone. I just ran a channel search twice, and no channels show up. I also tried updating it and there were no recent updates.

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Babydoll10
Asteroid
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Samsung Apps and Services

I downloaded filmrise for now. I have other things but I want my Samsung plus back

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Tralycla
Asteroid
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Samsung Apps and Services

When I go to the software update, it is gray and am unable to even clic on it to see if there's an update.🙄

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