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Original topic:

Samsung Pass: Couldn't verify fingerprints

(Topic created: 04-20-2023 05:58 PM)
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Mukkesh
Constellation
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Samsung Apps and Services

Hey, 

        So, I recently Got a S23 Ultra, and started setting up my device and finshed setting up. Then when i tried to setup samsung pass, I logged into my and tried to verify my fingerprint.

 

 It keeps popping the error "Couldn't Verify Fingerprints" please try again. 

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error. 

Also i triend forcestop, clear cache and data, Uninstalling and Reinstalling, removing my samsung account and relogin, removing fingerprints.

Expecting for solutions, Thank you!!!

Screenshot_20230420_122317_Samsung Pass.jpg

 

209 Replies
user8EgYLeDhCz
Constellation
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Samsung Apps and Services
Thank you very much, That absolutely work for me.
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sGhUlUE
Constellation
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Samsung Apps and Services

I tried it, didn't work for me.  thank you for sharing though.

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gasmith10
Cosmic Ray
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Samsung Apps and Services
I'm sorry about that.
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dennn
Constellation
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Samsung Apps and Services

It worked. Thank you so much...... you saved my !!

redron357
Constellation
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Samsung Apps and Services

how would that work as soon as you click ok the pass app shuts down

 

gasmith10
Cosmic Ray
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Samsung Apps and Services
Yeah, I'm learning that it doesn't work for everyone. I have the S22 Ultra and my Samsung Wallet doesn't close when I tap OK. It seems some phones are shutting down the Samsung Wallet app when they tap OK.
userDSX4Wgme6x
Constellation
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Samsung Apps and Services
Press the gear icon after it closes
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userDSX4Wgme6x
Constellation
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Samsung Apps and Services
I works but you have to do it every time
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gasmith10
Cosmic Ray
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Samsung Apps and Services
Yes, if you close Samsung Wallet after, you have to go through the work-around again to get back in.
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SekerOfTruth33
Asteroid
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Samsung Apps and Services
IWISH! It shutz down before ICAN do anything.
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