Original topic:

Samsung Pass: Couldn't verify fingerprints

(Topic created: 04-20-2023 05:45 PM)
1806 Views
Mukkesh
Constellation
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Samsung Apps and Services

Hey, 

        So, I recently Got a S23 Ultra, and started setting up my device and finshed setting up. Then when i tried to setup samsung pass, I logged into my and tried to verify my fingerprint.

 

 It keeps popping the error "Couldn't Verify Fingerprints" please try again. 

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error. 

Also i triend forcestop, clear cache and data, Uninstalling and Reinstalling, removing my samsung account and relogin, removing fingerprints.

Expecting for solutions, Thank you!!!

Screenshot_20230420_122317_Samsung Pass.jpg

 

209 Replies
userDSX4Wgme6x
Constellation
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Samsung Apps and Services
This doesn't happen... Relax
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SekerOfTruth33
Asteroid
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Samsung Apps and Services
Yes! IHOPE there isnt a breech.
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userqHemEQtzlu
Constellation
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Samsung Apps and Services
Same here. I can't access my passwords. It keeps saying network issue. Please help.
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StevieNY1
Cosmic Ray
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Samsung Apps and Services

Same here. FIX THIS IMMEDIATELY. Smart Lock also no longer works. What is going on Samsung?

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userCBZSEShb44
Constellation
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Samsung Apps and Services
Same issue
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Necshadow
Constellation
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Samsung Apps and Services
I was able to uninstall the updates. Reinstall the updates. Reset password bc I didn't remember it. Then it let me back in and loaded all my accounts. Hope this helps.
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Ethayden97
Asteroid
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Samsung Apps and Services
Worked for me
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Danny Nguyen
Constellation
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Samsung Apps and Services

Please go to settings, then select Security, and then select samsung account to change your new password. It will fix connection error 16

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727mike
Cosmic Ray
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Samsung Apps and Services
The app keep giving an error that there's no network connection 16. What causes this and hiw coulcould I fix it, I can't retrieve any of my log in information