Samsung Pass: Couldn't verify fingerprints

[Mukkesh]

Hey, 

        So, I recently Got a S23 Ultra, and started setting up my device and finshed setting up. Then when i tried to setup samsung pass, I logged into my and tried to verify my fingerprint.

 It keeps popping the error "Couldn't Verify Fingerprints" please try again. 

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error. 

Also i triend forcestop, clear cache and data, Uninstalling and Reinstalling, removing my samsung account and relogin, removing fingerprints.

Expecting for solutions, Thank you!!!

 

[userDSX4Wgme6x]

This doesn't happen... Relax

[SekerOfTruth33]

Yes! IHOPE there isnt a breech.

[userqHemEQtzlu]

Same here. I can't access my passwords. It keeps saying network issue. Please help.

[StevieNY1]

Same here. FIX THIS IMMEDIATELY. Smart Lock also no longer works. What is going on Samsung?

[userCBZSEShb44]

Same issue

[Necshadow]

I was able to uninstall the updates. Reinstall the updates. Reset password bc I didn't remember it. Then it let me back in and loaded all my accounts. Hope this helps.

[Ethayden97]

Worked for me

[Danny Nguyen]

Please go to settings, then select Security, and then select samsung account to change your new password. It will fix connection error 16

[727mike]

The app keep giving an error that there's no network connection 16. What causes this and hiw coulcould I fix it, I can't retrieve any of my log in information 

[DanG92263]

It appears to be a known issue. Samsung should be working on a patch.

https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-pass/td-p/2550413

https://us.community.samsung.com/t5/Galaxy-S23/Samsung-Pass-issues-showing-no-network-connection/td-...

https://us.community.samsung.com/t5/Galaxy-S22/Samsung-pass-says-no-network-connection/td-p/2550356