Original topic:

Messages app crashing

(Topic created: 05-29-2024 10:31 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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GaryB82
Galactic Samsung Care Ambassador
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You need to Disable Google Meets and messages will start working again 

Open App Drawer

search for Meets 

Long Press on it and select Disable 

 


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TheCaboose
Constellation
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You need to Disable Google Meets and messages will start working again
Open App Drawer
search for Meets
Long Press on it and select Disable
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GaryB82
Galactic Samsung Care Ambassador
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That's literally exactly what i typed 



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gidget23
Constellation
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I uninstalled updates, and so far, that is working for me
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GaryB82
Galactic Samsung Care Ambassador
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Until it auto updates its best to disable it until its fixed 



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gidget23
Constellation
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Ok, thank you
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tigerbait
Constellation
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Samsung Apps and Services
As a short term fix, if you select the new message app icon after opening messages and then select contact you can type a message.
lindaaaa
Asteroid
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Samsung Apps and Services
i fixed it, go on the play store and look up "meet" then uninstall the app it worked for me!
texan2thebone
Constellation
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Samsung Apps and Services
I use Google meet frequently
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tigerbait
Constellation
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Yes this worked!