Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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beck7722
Constellation
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Samsung Apps and Services
Yes, is there a fix
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userrh528VZVAn
Constellation
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Samsung Apps and Services
Reporting the same as others. My messenger continues to crash. Once I reply to an individual I can no longer reply to or read new messages before the application crashes. No error report seems to be associated with the crash. 
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Disable Google Meets in settings, and it will allow messages to start working again
Open app drawer search for Meets once it's located long press on it and select disable


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userrh528VZVAn
Constellation
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Samsung Apps and Services
Thank you, that seems to have worked.
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GaryB82
Galactic Samsung Care Ambassador
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Happy to help if you could please click the 3 dots in the comment above and mark as solved and Thanks for being a loyal samsung member 



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diamond_eyes46
Constellation
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Samsung Apps and Services
Is Samsung aware of this issue and working on a fix? Any updates?
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Yeah they are aware of the issue and hopefully the conflict between Google Meets and Samsung Messages is resolved soon


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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Members_Y5uEWNQ
Constellation
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Samsung Apps and Services

My app keeps closing as well and I don't have Google meets

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cookie33176
Constellation
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Samsung Apps and Services

This worked for me also, thank you

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cristianallen
Constellation
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Samsung Apps and Services
Messages keeps force stopping and won't allow me to open my text