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Original topic:

Messages app crashing

(Topic created: 05-28-2024 08:52 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Narbot
Asteroid
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Samsung Apps and Services

My messaging app keeps shutting down but staying open. I forced stopped it & that did not help. I restarted the phone & that did not help. I updated my phone twice & that did not help. WHAT IS GOING ON?

mikeyb723
Asteroid
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Samsung Apps and Services
Wow I guess all us Android users experiencing same prob
mikeyb723
Asteroid
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Samsung Apps and Services
This started happening to me about a hour ago
Pugsug
Constellation
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Samsung Apps and Services
I've got same problem as the above. Kind of glad it's not just me.
QF11
Constellation
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Samsung Apps and Services
Same, text closes immediately upon response.
mikeyb723
Asteroid
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Samsung Apps and Services
Luckily google messaging is working for now
XenonsReturn
Asteroid
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Samsung Apps and Services

Mine started about an hour or so after a Google Play update, just several apps updating, unrelated to Samsung Messages. 

XenonsReturn
Asteroid
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Samsung Apps and Services

The apps that were updated are: 

Google calendar 

Snapchat 

Insight timer 

Google meet 

Android auto 

Google 

Gif maker, gif editor

Google Chrome 

 

I can't help but wonder if there's some sort of conflict with one of these updates that has rendered Samsung messages unusable. Does anyone else have any of these apps that just got updated today?

userrxKJIWXv9x
Asteroid
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Samsung Apps and Services

I have the same problem as others on my S10 (so not a system update issue)

I also had Google Meet and Android Auto update this morning.

Nickname123456
Constellation
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Samsung Apps and Services
Someone else mentioned that you need to disable Google Meet in your apps. Worked for me...