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Original topic:

Messages app crashing

(Topic created: 05-28-2024 08:36 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Demonscarab
Constellation
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Samsung Apps and Services

Small workaround for the time being:

If you tap the button to start a new conversation and input the person's name or number, then access the messages and respond or send one, you won't crash. At least it worked for me.

rtb2purdue
Constellation
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Samsung Apps and Services
This works!
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userrxKJIWXv9x
Asteroid
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Samsung Apps and Services

Works for me as well

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Glamazon89
Constellation
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Samsung Apps and Services
S24 ultra messages also not working for me. I'm glad I found this thread because I thought it was just my phone.
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LadyLlama
Constellation
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Samsung Apps and Services
I can open app and choose person to text but it crashes before I can type message. I have found that if you start a new conversation and type in recipients name it will work. I have to start a new conversation every time to be able to reply.
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NormanOsborn
Cosmic Ray
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Samsung Apps and Services
Same issue as everyone else. Just started today.
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Avalanche
Constellation
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Samsung Apps and Services
Hopefully fixed soon, sounds like a known issue at this point if so many all have the same issue at the same time.
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Skell22
Constellation
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Samsung Apps and Services
I did the newest update and I can't use my text messages. It keeps shutting on me
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bradjeepxj
Constellation
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Samsung Apps and Services
Same as well
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WireDawgChief
Constellation
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Samsung Apps and Services
Well, mine is too, so feel better at least I'm not alone. Following...
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