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‎05-28-2024
06:22 PM
(Last edited
‎05-29-2024
10:39 AM
by
SamsungJustin
) in
My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.
I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.
If I can't fix it, can I install a different app for
My Google storage is 94% full. Could that be connected?
Solved! Go to Solution.
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‎05-28-2024 07:32 PM in
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‎05-28-2024 07:34 PM in
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‎05-28-2024 07:36 PM in
Samsung Apps and ServicesThe only work around I have found to send messages is to hit the compose button and then type your message. It doesn't seem to shut down that way. Still super annoying
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‎05-28-2024 07:40 PM in
Samsung Apps and Servicesyep, same workaround - compose manually by holding the icon to bring up "create"...super frustrating though and only discovered after deleting hundreds of old messages and updating.
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‎05-28-2024 07:40 PM in
Samsung Apps and ServicesI've cleared the storage cache, storage and wiped the cache partition. Message is still crashing
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‎05-28-2024 07:40 PM in
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‎05-28-2024 07:56 PM in
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‎05-28-2024 07:57 PM in
Samsung Apps and Servicescount me in i cant even respond to important work messages any update on when it will be fixed
it would be great if Samsung would jump in and respond
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‎05-28-2024 08:06 PM in
Samsung Apps and ServicesLike others, messages keeps closing the conversation after about 3-4 seconds. I've cleared cache and data multiple times as well as numerous restarts.
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‎05-28-2024 08:15 PM in
Samsung Apps and ServicesI am having the same problem after the update installed.
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