Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
643885 Views
Papyrus16
Pilot
Options
Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

JUMP TO SOLUTION
2,577 Replies
drewh2os
Constellation
Options
Samsung Apps and Services
Add me to the list. Galaxy S23. Mine is also closing as soon as I try to text after a software update earlier today 5-28-24. If I'm really fast, I can get 1 or 2 letters typed and hit send before it closes. The recipient does receive the message and I can receive messages. Can't find a way to uninstall or update the app because it's built in. Will use another app in the meantime rather than wipe a bunch of stuff that does no good in the end.
PapaBear87
Constellation
Options
Samsung Apps and Services
My last update is April 3, was texting earlier today. Now I'm having the same symptoms as everyone else here...would be nice if they said something....
Laffy613
Constellation
Options
Samsung Apps and Services

The only work around I have found to send messages is to hit the compose button and then type your message. It doesn't seem to shut down that way. Still super annoying

userd3RFv0erB9
Constellation
Options
Samsung Apps and Services

yep, same workaround  - compose manually by holding the icon to bring up "create"...super frustrating though and only discovered after deleting hundreds of old messages and updating.

userlM92UDtt42
Constellation
Options
Samsung Apps and Services

I've cleared the storage cache, storage and wiped the cache partition. Message is still crashing

Solstice22
Cosmic Ray
Options
Samsung Apps and Services
My app keeps closing as well about an hour ago, I installed Google messenges for now.
0 Likes
Reply
T71
Constellation
Options
Samsung Apps and Services
Same here. I have cleared cache. Rebooted. Have not done updates and it keeps crashing.
issa al
Constellation
Options
Samsung Apps and Services

count me in i cant even respond to important work messages  any update on when it will be fixed 

it would be great if Samsung would jump in and respond 

Members_nVoeWtQ
Constellation
Options
Samsung Apps and Services

Like others, messages keeps closing the conversation after about 3-4 seconds. I've cleared cache and data multiple times as well as numerous restarts. 

EllenMK1
Constellation
Options
Samsung Apps and Services

I am having the same problem after the update installed.