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Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:37 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
sunny28
Galaxy
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Samsung Apps and Services
Same problem here but it's any messaging app I use, Google or stock samsung app, they both crash for me
cmdavis007
Constellation
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Samsung Apps and Services
Having the same issue
cmdavis007
Constellation
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Samsung Apps and Services
I called t-mobile and been on the phone for the last 2 hours.
DWM1
Constellation
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Samsung Apps and Services
Same here can't reply to messages because the app keeps closing.
Laffy613
Constellation
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Samsung Apps and Services

It's not only the messages app. Everytime I am in the settings it says "system not responding"

Ash9
Constellation
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Samsung Apps and Services
Yep, can't use messages to text since this afternoon. Reported it but no feedback yet. Still can't text now.
Ash9
Constellation
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Samsung Apps and Services
Also restarted phone more than once.
YV314
Constellation
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Samsung Apps and Services
Same here. Frustrating to say the least.
CLICH27
Cosmic Ray
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Samsung Apps and Services
My 22+ crashing as well...switched to google message for now working ok so far
May09
Constellation
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Samsung Apps and Services

Same issue. Can't seem to troubleshoot it at all.