Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
FPCCP123
Constellation
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Samsung Apps and Services

Yup. That work around works for me too.

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userqRbKzdPpwY
Constellation
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Samsung Apps and Services

Same issue here

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Matrixcvo
Constellation
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Samsung Apps and Services

Yes I updated aswell and now my messages app crashes 

cturtle22
Asteroid
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Samsung Apps and Services
Same for me. Clear cache and restarted. I hate using the other message app. I can't see if messages were delivered or read. Messages won't show on my fitbit. I had to use it for a long time because there was a problem where I couldn't text one of my contacts. I swear they are doing something to keep us from using this app. I've had too many problems for over a year trying to use this app, but miraculously no problem with other Google messages app. They need to fix soon.
kork123
Constellation
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Samsung Apps and Services
Find Google Meet app on your phone and disable it. That worked for me and many others
ChrisDc2
Cosmic Ray
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Samsung Apps and Services
Yes same my phone keeps crashing did reboot & cleared cache & nothing...
ChrisDc2
Cosmic Ray
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Samsung Apps and Services
Well messages not phone.
kjb769
Constellation
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Samsung Apps and Services
My messages keep closing while I am reading them.
nissan1
Constellation
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Samsung Apps and Services
Yup same here.
KittyLove209
Constellation
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Samsung Apps and Services
My messages keep crashing also. I've contacted them about an hour ago. I haven't installed no updates or nothing , it just started acting dumb out of no where. Highly unfortunate since all my business is done through the app