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Galaxy Store Error -22 when trying to install or update some apps after 6.1.1 update

(Topic created: 09-24-2024 03:07 PM)
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AncientJames
Asteroid
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Samsung Apps and Services

Since the OneUI 6.1.1 update, I have been unable to install or update some apps from the Galaxy store. It started when I tried to download an update to LumaFusion and I received error -22. I tried uninstalling LumaFusion and reinstalling it, but I received the same error. Today, I cannot download an update to Samsung Food, as I get the same error. I have also tried clearing the data and cache for the Galaxy Store, as well as restarting my Tab S9+. Nothing has worked so far.

 
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AncientJames
Asteroid
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Samsung Apps and Services
Just an update, and probably not what others wanted to hear: I was only able to fix this by factory resetting my Tab S9+. On the bright side, restoring from my backup did not re-introduce the problem. So I am up and running again after only a little bit of downtime over a weekend.

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meself
Honored Contributor
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Samsung Apps and Services
Think you should submit feedback on this
opq9
Halo
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Samsung Apps and Services
You could try getting your device into the recovery mode and then clearing the cache partition
AncientJames
Asteroid
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Samsung Apps and Services
Thanks. I tried clearing the cache partition while in recovery mode, and it has made no difference. It's a weird issue that seems to only affects third party apps. The Samsung Foods app issue fixed itself, and I was able to download an update to the Samsung Members app as well. I'll try leaving feedback to see if this is an obscure bug.
Sergski
Constellation
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Samsung Apps and Services

Same here. Also some apps from Google store cannot be updated or installed. 

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AncientJames
Asteroid
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Samsung Apps and Services
Just an update, and probably not what others wanted to hear: I was only able to fix this by factory resetting my Tab S9+. On the bright side, restoring from my backup did not re-introduce the problem. So I am up and running again after only a little bit of downtime over a weekend.
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