Cannot get to pics from online app

[Lataffe]

When using Secret Shoppwr apps, I cannot get to the required pics on my phone. Used to be able to. WHAT HAPPENED!

[Samsung_Moderator · Accepted solution]

Hello Lataffe, Welcome to the Community. We understand how frustrating it is when an app is not working as expected.

Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/

You can also try uninstalling and reinstalling the app.

If it is a single app you are experiencing concerns with, we recommend reaching out to the app developer for additional assistance.

If you are experiencing these symptoms with multiple apps, you are welcome to reach out to a moderator for additional assistance.