Solved: Re: Can ́t start Samsung DeX as a guest - Samsung Community

JukaSung · ‎04-27-2022

Hi,

After opening the second user account for the Samsung Tab S7 I connected it to the Samsung Keyboard. To my surprise, I keep getting messages that the DeX mode can not be activated for the second user. I´ve seen on this forum that this issue was raised two years ago already. Is it possible that this simple topic (as it seems to me) can not be resolved? If there is the solution to this problem, I would be happy to get feedback. Many thanks

Anonymous · ‎04-27-2022

How did you open the second account?

JukaSung · ‎04-30-2022

Hi, I did it on the standard way: https://www.samsung.com/my/support/mobile-devices/how-to-add-additional-user-accounts-to-my-galaxy-t...

The second account is operational. But it can not be used in the DeX mode, that is the issue

Anonymous · ‎04-30-2022

The link is not available

JukaSung · ‎05-01-2022

Open the Settings app.
Tap Accounts and backup.
Tap Users.
Tap Add user or profile.
Tap User.
Tap OK to accept the information about adding a user.
Tap Set up now. The tablet will switch to the new user account and the default lock screen will appear.

Anonymous · ‎05-01-2022

Settings
Apps
Show system app
Search for dex
Clear data of all related apps

JukaSung · ‎05-08-2022

Hi TheGalaxy, thanks, but this is not the solution to the issue with DeX mode for two users on one device

bill-e · ‎05-08-2022

DeX does not support multiuser.

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

JukaSung · ‎05-09-2022

Hi Bill-e, thanks for your reply. That means that the Galaxy Tab series is not a true multiuser device.

Original topic:

Can ́t start Samsung DeX as a guest