Original topic:

SmartThings Companion Apps Broken

(Topic created: 11-15-2025 12:43 AM)
685 Views
Diegoram3
Asteroid
Options
Samsung Apps and Services

image


image


image


image


image


image


image


image


image


image

Sorry for all the screenshots but every single one of the companion apps on Samsung SmartThings (this would be on my phone - Samsung S25 Ultra) has abruptly stopped working. Not sure as of when exactly, but I just started noticing this this week. 

Every one of these companion apps and features I've used, and was using as recently as at least a month ago. But I keep getting stuck in some loop where I go to "start" it. It tells me privacy settings have updated or whatever, the only option for me to press is "okay." Goes blank after that. My Samsung S90D TV doesn't show up as an option ANYWHERE. Not for Calendar notifications (my Samsung Q930D Soundbar used to show up as an option here too, and it's nowhere to be seen either), not for notifications, not to mute the TV when I get a call, etc. just that same privacy notice, and then nada. 

These devices btw, my Samsung Soundbar and TV, are connected on the SmartThings app and I can control them - like I can play music to my Soundbar (now that I'm mentioning this I'm remembering I'm getting this weird thing with Tidal connect where every time I select Tidal Connect from the "Featured" tab of the Soundbar Tile on SmartThings app, it ends up saying "failed to connect" or something about "failure" yet proceeds to play music from the app which I can fast forward and rewind and skip to the next song or go back - what I can't do is add a song to queue though - just ignores it and plays what it wants to play next) and I can turn it on or off from the app, etc. I also run into An issue when, in that same "features" section of the sound bar Tile, I try to press the Bixby settings or whatever. Similar thing where it says something about a notice, I hit okay, nothing. Had this happen before but I can't remember how I fixed it...........

Same with the S90D TV - it's on the app, can turn on and off, and I can use my S25 Ultra as a remote and control it. I can even use SmartView to project my phone screen to it. But then on SmartThings app ON THE TV - there's a "Ring my Device" feature that has worked for over a year since I got the TV, now no longer rings my S25 Ultra. It acts like it is, the display looks like it's doing it and ringing, but I'll have my phone in my hand or right next to me, and not so much as a notification or anything. 

Sorry for the long novel here - it all started flowing and coming to me as I was writing it. 

Has anyone experienced this BS before? Or does anybody know what's going on - what I can do to fix this? Any help is greatly appreciated - losing my mind over this.
3 Replies
Options
Samsung Apps and Services

You know there is a photo sizer in the upload section that will let you make them smaller so that us peons don't have to do so much scrolling.  FYI one to four photos would have been sufficient.

Diegoram3
Asteroid
Options
Samsung Apps and Services
Not exactly the help I was looking for......

But - beggars can't be choosers I guess.

You're the only response so far so I'll try and edit this thing down a bit. Lol.
0 Likes
Options
Samsung Apps and Services

I'm sorry, I don't have an answer for you.  Others who might, may not have caught up to your post yet.  But, I, for one, immediately stop reading when I see a large amount of photos in the largest possible setting.  Others may feel the same way.  Not only is there a way to choose the photo size (small, medium, large), you can also position all photos with the left justification, which will put them side by side.

0 Likes