White screen

[Sammy_pk]

Random white screen after 30 mins to 1 hr of watching..or streaks

details

MN : QN75LS03AAFXZA

 SN : <HIDDEN>

Please see attached pics

 

 

 

[Noobie]

This is a TV screen issue. Get a new tv or contact support.

[SamsungTam · Accepted solution]

Hello! @Sammy_pk Thanks for posting about this. I completely understand your concerns. I'll be more than delighted to assist with this issue.  Are you able to navigate through channels? Does this show in the picture test? Here is a link you might find helpful: https://www.samsung.com/au/support/tv-audio-video/picture-test/

If the issue still occurs I recommend letting a service technician have a look. If you unit is under warranty we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location