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01-22-2025 05:39 PM in
QLED and The Frame TVsSolved! Go to Solution.

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01-24-2025
03:07 PM
(Last edited
01-24-2025
03:08 PM
by
Samsung_Stephan
Hello and thank you for reaching out to the Samsung Community. We recommend having a technician look at the television for a diagnosis if the display concern is present during a screen (picture) test. You can contact a service technician using this link- https://www.samsung.com/us/
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01-24-2025 03:25 PM in
QLED and The Frame TVsNo need to worry, your TV probably received updates that were incompatible with the information stored in the TV's cache memory. By unplugging it, you have cleared the cache.
