vibhawapraveen
Constellation
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12-23-2023 09:24 AM in
QLED and The Frame TVsAfter turning on the TV, the TV goes black. White patch come and go.
Model number - QA55Q60CA
What is the reason for this?
Thanks...
Solved! Go to Solution.
1 Reply
Solution
SamsungJustin
Community Manager
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01-09-2024 02:03 PM in
QLED and The Frame TVsHi there,
Based on the photograph it looks like your unit will require service. Please reach out to a local servicer for proper diagnostics http://www.samsung.com/us/support/service