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Samsung Neo QLED 4K Smart TV (2023)Model: QN85QN90CAFSoftware Version: T-PTMCAKUC-0080-2011.0, E0371410, BT - S On Saturday, Dec 7th, 2024 at... View Post 
Samsung_Moderator
Hello! To get set up for service you will have the following options below. - If your unit was recen... View Post |
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Just purchased the Q80D 50 in. This is my first smart TV. I'm wondering how to change the picture mode. When I click on it it gives me eye... View Post 
useryjmN9TNYBg
I at least figured out how to get the picture mode to change. Once I turned off intelligent mode, I ... View Post |
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Hello, just delivered today and I can't get any sound from the tv speakers. Reset the TV a few times, pulled power a few times. ... View Post
Samsung_Moderator
Hello @scorpdragon! Thank you for reaching out! I see how this can be concerning with your TV not ha... View Post |
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My 75 inch Samsung QLED TV won't turn on. I have gone through the suggestions I found on line, and those sources is the next step is to... View Post 
slsspector
I did Thanks. The service provider Artur took off the back of the TV, and tested the two Printed Cir... View Post |
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I'm on my third remote. Dealing with the chat option for help is infuriating. I've wasted HOURS of my life. I can guarantee this is... View Post |
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I just upgraded my TV to the QN90D from a AU8000. I have the Q600C soundbar and when I turn on my PS5 and the TV switches to game mode the soundbar... View Post 
JesterPizzle
Thank you so much and I'll keep an eye out for that. As always you guys are awesome!! 👍🏻 👍🏻 View Post |
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Does anyone else have this problem? Samsung TV QN65Q70AAFXZA View Post 
Samsung_Moderator
Hello @Mongrona! Thank you for reaching out! This will require service. Please feel free to reach ou... View Post |
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Attempting to login to Verizon Fios via Samsung internet browser on 32" Frame TV. I'll get a message about disabling pop-up blocker and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I recommend reaching out to Verizon for further support. But plea... View Post |
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Hello I recently purchased a Frame TV (model QA55LS03DAWXXY running firmware version 1201) and an 4k Apple TV (running tvOS 18.1). There are... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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When selecting My Photos in Smart Things app getting communication error 042001. Have reset smart hub, turned tv on/off, and deleted app and... View Post 
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Was watching our QN75Q60RAFXZA Flat 75" QLED 4K Q60 Series when there was a sizzling noise followed immediately by a loud pop and the screen... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I hope that everything is okay, this is something that will need ... View Post |
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I'm have the same issue on all CW shows and Peacock as well. App loads video starts commercial plays the CW presents a black screen while... View Post
Samsung_Moderator
Hello, @user0ltANnLA3C! Thank you for reaching out! I would recommend ensuring you are connected to ... View Post |
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Hi all I recently bought a QN88D Neo QLED TV. I've installed an app but cannot add it to the home screen of the TV. Editing the app... View Post
Samsung_Moderator
Hello@user4EEpzTuLc3! Thank you for reaching out! Not all apps can be added, as it depends on whethe... View Post |
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Anyone else having issues accessing Apple Music app within their Samsung TV? I'm having a problem loading the app on the TV, not the one on my... View Post
Samsung_Moderator
Hello @JG99! Thank you for reaching out! As this only occurs with Apple Music, I recommend reaching ... View Post |
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Hello, I have a question about my tv. I purchased this in December of 2020 and I know it's out of warranty. Apparently, some Owners are having... View Post 
Blue Marvel
thanks for the replies, the solution to everyone who has this model was to replace the mainboard as ... View Post |
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Purchased a Q80B-Series QLED 4K in March of this year. It’s now showing egg crate or soda plastic ring thing shadows on the left side. (Pic... View Post 
Samsung_Moderator
Hello @ AnDH! Thank you for reaching out! I see how frustrating this can be. If this is happening on... View Post |
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Uzzu App not showing up in app store. View Post |
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Hello all, I just got a s90C 65". Wow, looks amazing for games and movies. I am trying to access the Service Menu. I can get so far when I... View Post 
KiwiBird97
Right. Software developers (even Tizen developers) need it to change advanced features such as the l... View Post |
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I have purchased this around 3 weeks ago. The channels just switch on there own? This is very annoing expecially when watch a movie. But it also... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend unpairing the remote to see if this still occur... View Post |
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Screen. On front fell down from top onto cabinet below . View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. With this occurring ... View Post |
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What is the point of having support if they are unreachable? Chat/text go unanswered, call me now and schedule a call error out. Is there an 800... View Post |
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