Trouble connecting Nintendo Switch to QN85A TV

[userIANzt7moIo]

TV isn't recognizing the Switch when it's plugged into the hdmi port.  tried everything i've found on the internet so far.  anyone else have this problem?

[Samsung_Moderator · Accepted solution]

Hello! I understand how this can be frustrating with your TV not recognizing your switch. I see that you have tried some troubleshooting and just want to make sure you have tried the following.

https://www.samsung.com/us/support/troubleshooting/TSG01208751/

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email. 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location