No video but the backlight does come on. No Samsung splash screen, just a blank black screen. This last for about 5 seconds and then it powers off. The standby light flashes twice and then it turns back on to the black blank screen. The cycle continues until I unplug the TV from the outlet. I have bypassed my surge protector and tested in a known good outlet. I have completed a power drain on the board (hold down power button for about 15 seconds with the system unplugged) and no change. What I find odd, if you hold down the power button with it plugged in it still completes this cycle. what do I do please
Hello! Thank you so much for posting about this. I completely understand your concerns with the TV black screen, and it's turning on and off by itself. I'll be more than delighted to assist you with this issue. Here's a link you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01108742/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
Hello! Thank you so much for posting about this. I completely understand your concerns with the TV black screen, and it's turning on and off by itself. I'll be more than delighted to assist you with this issue. Here's a link you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01108742/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
