Original topic:

Soap Opera Effect All The Time

(Topic created: yesterday)
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Jeffsjet
Astronaut
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QLED and The Frame TVs

I recently purchased a 2024 QN85 QN90C.  Even with Picture Clarity turned OFF, I still get the soap opera effect on movies and shows.  I've tried other settings in Custom Mode with some adjustments but does not make a difference.  The only way I can get rid of it is to go to Movie or Film Maker Modes, which are always too dark for me. I prefer Standard Mode.  Other issues are a dramatic change from dark settings to lighter settings, like going from a scene inside a house to an outdoor scene.  It actually hurts my eyes from the contrast.  When I try Movie or Film Maker Mode, the darker scenes are so dark it almost blacks out the screen and can't make anything out.  After researching several articles, I'm wondering if I have a faulty TV now.  Considering getting rid of it and hoping the LG G4 or Samsung S90D OLED's would give me a better viewing experience.

3 Replies
KnightRiderRalph
Samsung Care Ambassador
Options
QLED and The Frame TVs

The effect would be the motion, in the settings you should be able to turn down the motion smoothness. 

Jeffsjet
Astronaut
Options
QLED and The Frame TVs

There is nothing labeled Motion Smoothness. There is a Clear Motion Mode, either off or on.  I will double check the menu.

meself
Honored Contributor
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QLED and The Frame TVs
High contrast should be off or dynamic contrast best option on find as for the modes movie or others tend to be darker tones oh and turn off the power saving option