Original topic:

Samsung 60" 4k QLED Quick Access Warranty Info

(Topic created: 09-07-2023 06:31 AM)
1042 Views
Options
QLED and The Frame TVs

Is there a way to retrieve my TV's warranty without going through the settings menu on the television? Like a barcode I could scan on it's exterior somewhere by chance? If not I'm out a grand. It lasted right at 14 months.😭😭😭

0 Likes
Reply
3 Replies
Solution
betancd
Sun
Options
QLED and The Frame TVs
This page should help. There is a tab there to check your warranty. You will have to plug in your serial number. Most warranties are 12 months but it doesn't hurt to look.

https://www.samsung.com/us/support/warranty/
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi there!  @betancd was correct in providing that link.  You would need to get the serial number from the back of the television, but that link will give you the most accurate warranty information.  What is the trouble that you're having with the television?  We are more than happy to assist!

Options
QLED and The Frame TVs
Let me start by saying I've only owned Samsung phones, watches, earbuds, and appliances now. I noticed 2 days before that it dimmed to greyish black. Three miniscule black lines ran horizontally across the length of the TV. Then it just dimmed to black, and once in a while, it will lighten to grey again. But I keep it powered off mainly as a preventive maintenance, I guess. I can hear the sound, and I think I can access buttons manually from buttons at the bottom. It bummed me out because it felt new, and I loved this TV(much like all my tech/gadgets)!!! Thanks for your time, and your help. I'll check for my warranty.
0 Likes
Reply