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yesterday in
QLED and The Frame TVsI have a Samsung QN75Q7FNAFXZA TV, Samsung Q850D Soundbar and NVIDIA Shield TV model P3430 and the Shield is connected to the soundbar and the soundbar to the TV. The TV no longer receives a signal from the source soundbar (just stopped working no changes), however if I connect the Shield to the TV it works. What are possible problems and solutions?
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yesterday (Last edited yesterday ) in
QLED and The Frame TVshttps://www.samsung.com/us/televisions-home-theater/tvs/qled-4k-tvs/75--class-q7f-qled-4k-tv-qn75q7f...
https://www.samsung.com/ca/support/model/HW-Q850D/ZC/
Samsung soundbars are not a pass through device. Audio IN is there for audio only devices that you wish to listen to with the TV off.
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14 hours ago in
QLED and The Frame TVsThanks for the response, but you are not correct. The setup is proper and was working for 4 years and just stopped working. When you have a streaming device, soundbar and tv, the flow always goes from device to soundbar then to tv via ARC.
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9 hours ago (Last edited 8 hours ago ) in
QLED and The Frame TVsYou may want to replace the HDMI ARC cable and inspect the ports for any damage and that the cable is properly seated.
I'm sorry that I've not been much help to you.
All the best.