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01-11-2024 01:34 AM (Last edited 04-18-2024 05:45 PM by SamsungCaleb ) in
QLED and The Frame TVsI am from Germany, bought the GQ65LS03BAU and while rarely using, I just realized a dead pixel in the middle of the screen - see pictures.
Is that a warranty issue? I don't have the box anymore and wouldn't even know how to ship it to Samsung.
https://ibb.co/DRNzLnj
https://ibb.co/KW8QHfS
Solved! Go to Solution.
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01-11-2024 06:39 AM (Last edited 01-11-2024 06:44 AM by SamsungLK ) in
QLED and The Frame TVsHey, userAVBwHnyZsX! Welcome back to the community! I will try my best to help you reap the full benefit of your purchase!
Even though you are an international customer, I think it would be a good idea to give this link a good-looking through.
It explains what to do if your TV is displaying abnormalities.
If this does not help I recommend reaching out to the Samsung Community in the country you made the purchase in for more options. They will be better able to assist.