Frame TV Screen Issue

[dereklevy]

Bought the Frame TV in 2023. This is now what the screen looks like with a clear dark stripe. Out of warranty after 1 year. I see others have had the same issue. As an "art" TV, we do often leave the screen on for extended periods to display the art. Waiting to see what a repair cost will be, but I'm not hopeful. This TV cost $1800. I'm highly unlikely to buy a Samsung TV in the future, because I may be throwing my money away. I will have to see what type of extended warranty BestBuy would offer and for what cost. Very frustrating. 

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! This is something that will require service. As your TV is out of warranty please use the link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/