Original topic:

Frame 55 ART MODE SLEEP DOES NOT WORK!

(Topic created: 2 weeks ago)
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Gagarin
Constellation
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QLED and The Frame TVs

Model: QE55LS03BGUXXH

freshly purchased TV dont go to sleep in art mode, timer set for 5 mins, and it does not work . There is no any motion because one more frame tv in  same wall but positioned vertically go to sleep perfectly.

Any toughts? Software is updated. 

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2 Replies
user_ams007
Planetary Samsung Care Ambassador
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QLED and The Frame TVs
Please try turning off the Slideshow mode, 
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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Gagarin, were you able to try the suggestion above?

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