Original topic:

Audio/theater

(Topic created: Tuesday)
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Members_6Yvtj9k
Constellation
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I recently purchased the Samsung Q900C surround sound system. Overall, I really like it. However, I've ran into an issue where it will automatically change the sound mode to Game Mode because my Samsung TV (Q70a) is in Game Mode.

 
I understand the benefits of my TV being in Game Mode when playing on a video game console, but I don't understand why the Sound Mode would default to a Game Mode over the other settings, like Adaptive, Surround, or Standard.
 
I want my Samsung TV to run in Game Mode, but I want my Samsung Q900C soundbar system to default to one of the other sound modes other than Game Mode. With the only option being to manually change the Sound Mode each and every time I change inputs or any time I launch a game on pc the sound mode changes back to game mode making this a  frustrating thing to constantly have to change it back to the preferred mode . This default behavior is a bad design choice that I hope can be addressed.
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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Thank you for reaching out! Unfortunately this is standard and cannot be changed. As while you select the mode it defaults the other options to what mode you selected for the source.