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02-20-2025
09:35 PM
(Last edited
03-05-2025
10:56 AM
by
SamsungCaleb
) in
The app store has disappeared from my TV. I can go into apps, but all it has is search and suggestions and editors choice. How do I bring back the store and categories?
Solved! Go to Solution.
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03-09-2025 10:22 AM in
QLED and The Frame TVs- Mark as New
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03-09-2025 10:37 AM in
QLED and The Frame TVsI would not want to have tvs that didn't have the same platform. That way what you do on one is auto done on the other. I have Samsung phones and three tvs.
Just my thoughts.
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03-09-2025 12:52 PM in
QLED and The Frame TVs- Mark as New
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03-09-2025 01:07 PM in
QLED and The Frame TVs- Mark as New
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04-06-2025 06:31 PM in
QLED and The Frame TVsCame here with the same problem. Since the update, the APPS thumbnail disappeared from the home screen.
If I go into the "Search" on the left column, and try searching for an app, I get movie and TV show results that are similar to the app, but no actual app results. Furthermore, I can't troubleshoot an app (uninstalling and re-installing for example).
I was trying to add the victory+ streaming app and it only gave me movies with Victory in the title (Stallone, Michael Caine, and Pele, together at last). Scrolling down, the list result is a painting called Victory of Eros.
This really sucks Samsung. I wish there was a way to roll back to the previous non-broken version.
I *was* able to see apps results if I used the smart-things app on my phone, but there also isn't any kind of troubleshooting option, uninstalling and re-installing or any of that. The Victory+ app worked once, and now is stuck on the loading screen. I power cycled the TV and unplugged, etc, but it's still not working. I was hoping to uninstall and re-install but of course that's not possible now.
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03-22-2025 06:19 PM in
QLED and The Frame TVsSame here. 85QN90B. The suggestion from Boomer59 didn't work for me. However...
This worked: I already had the SmartThings app set up and connected to my TV. It didn't (and still doesn't) show an app store or "Apps" icon. But I used the search bar up top (on the SmartThings app > my TV screen) to search for the app I wanted to install. In the results below, there were 3 sections: Top Results, Apps, and YouTube. I tapped the result in the app section on my phone and that loaded an install screen on my TV.
I don't expect any different from Samsung at this point. They really don't know how to make software.
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05-02-2025 09:53 PM in
QLED and The Frame TVsI also cannot download or even access the app search function! all I get are Samsung provided apps and the Recommended ones and I’m on a tizen Samsung smart tv. I mean this is no help Samsung please switch it back no one is happy.
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06-25-2025 11:00 AM in
QLED and The Frame TVsWhy is this STILL NOT FIXED???
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07-04-2025 06:32 AM in
QLED and The Frame TVsSamsung needs to fix this ASAP. This is happinging on all their newer TVs and has been going on for at least 5 months, likely longer.
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07-10-2025 06:30 AM in
QLED and The Frame TVsI’m having the same problem, I was going crazy looking for the App Store until I found this thread. What is the solution?