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‎08-04-2024
12:15 PM
(Last edited
‎08-05-2024
12:16 PM
by
SamsungCaleb
) in
I have a samsung curved monitor. It has these black vertical lines exactly at the point where the monitor has its curve. Initially it appears as a single blue/green line which grows further and becomes a black line. I have attached an image. What could be the possible reason and how can I fix it?
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‎08-05-2024 12:15 PM in
Monitors and MemoryHello @shantsatpute! Thank you for reaching out! This is something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
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‎08-04-2024 12:21 PM in
Monitors and Memoryhttps://www.samsung.com/us/support/contact/
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‎08-05-2024 12:15 PM in
Monitors and MemoryHello @shantsatpute! Thank you for reaching out! This is something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
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