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3 weeks ago in
LED and OLED TVsIs this a failing panel? Power board has been recapped. You can restart 4 0r 5 times and then it works fine. It just acts up on startup. https://youtu.be/BaEDeJiV3bg Thanks Michael
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3 weeks ago in
LED and OLED TVs- Mark as New
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3 weeks ago in
LED and OLED TVsHavenโt been able to do factory reset. Donโt see that option in settings menu and in service menu it is greyed out. Any suggestions?
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2 weeks ago in
LED and OLED TVsHello there, Hornnumb2, and welcome to our Community. Thank you for the video regarding the TVs operation. Regrettably due to the options for reset being "greyed out" it means that the function is not available based on the current source, setting, or connections. We would highly recommend having the TV serviced. You can contact a service center directly here https://www.samsung.com/us/support/service/ or Private Message any moderator by selecting and clicking on the chat option with your full model and serial number to proceed. We look forward to assisting you.