UHD TV 8 Series 75"

[Temp7128]

I turned on my tv today and it opens on the source scree as it always does.  I hit the source button and it opens my apps but will not let me choose an app.  It just backs itself out back to the source screen.  I have unplugged it and reset the modem but no luck.  TV worked fine last night.  Is there a factory reset or software update  I need ?

[Peotone IL]

Having this exact same issue - - looking forward to responses 

[Jen2335]

Same here. Been happening for the last 2 hours. Had been fine all day before that 

[Barrysanders]

Same issue here. Happened mid day today 11/17/24. 

[sammybotts]

Same issue on my NU8000, have to navigate using voice control.

[userwo3v8SQ4Ro]

Same here, same issue same model.

[Samsung_Moderator]

Hi there, That does sound annoying. This link has everything you need to know about updating the software on your TV, including how to check for one. 

https://www.samsung.com/us/support/answer/ANS00062224/

Please let us know if this helps.