Original topic:

Splitter Not Showing All Options

(Topic created: yesterday)
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Dopeymouse05
Astronaut
Options
LED and OLED TVs

Hi,

We have a samsung un70tu7000bxza, and I bought a ugreen 5 port hdmi splitter off Amazon. Itโ€™s hooked up to port 2.

However, the only option on the splitter that comes up is the dvd player, which is in the 2nd slot.  Iโ€™ve added a Roku and Amazon firestick in slots 1 and 4, but if I click on either of those from the splitter, it simply shows no signal. I have plugged and unplugged everything, and turned everything off and on. 

This TV is probably 6 years old, so maybe itโ€™s too old for this? I honestly donโ€™t know. But if the dvd player is showing up, then it has to be at least basically hooked up correctly. So why do the Roku and Amazon fire stick options still show no signal? 

Any help is really appreciated. Iโ€™m usually decent at this stuff, but Iโ€™m stuck and just frustrated. Thank you. 

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LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

@Dopeymouse05 Sounds like you need to reach out to ugreen for support. 

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