My Samsung TV model QN77S95DAF won't turn on, and the Best Buy geek squad says they can't do anything and that I have a lemon. It cost $5,000, including setup, and I bought it last December. Samsung is sending out a tech. Is there a known problem with this TV? Samsung TV Model / MODELE NO. : QN77S95DAF Model Code : QN77S95DAFXZA Type No. : QN77S95DA
When Samsung's contract tech support team, Service Quick, came out, they replaced the motherboard, and it worked immediately. They indicated there was a known defect in the motherboard during the manufacturing process on some models.
When Samsung's contract tech support team, Service Quick, came out, they replaced the motherboard, and it worked immediately. They indicated there was a known defect in the motherboard during the manufacturing process on some models.
Thank you for this. Seems to me if a known issue, Samsung should issue a recall so we don't buy more defective items. 4k is alot of money to spend on a tv to have it quit working 2 months down the road. ..Just saying. Thank you again for your information!
