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11 hours ago in
LED and OLED TVsSamsung 55 CU7000D Series tv turns on repeatedly
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11 hours ago in
LED and OLED TVs
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6 hours ago in
LED and OLED TVsHey, I know how annoying this can be. Let's get this Let’s get this situated for you as soon as we can. For your convenience, there are many ways for your TV to connect with other devices and automatically turn on or off when needed. However, if it is turning off and on continuously, there are one or two simple actions you can take to fix it.
Unplug the TV or projector for 30 seconds.
Inspect the cord for damage.
Check to see if the power cord shows visible damage. If the cord seems damaged, grab a replacement on samsungparts.com.
If you do not notice any damage, proceed to the next step.
Plug the power cord back into the wall outlet.
Update the software.
TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on.
If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
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