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Tuesday (Last edited Wednesday ) in
LED and OLED TVsFor the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and disappears in 5 seconds. Impossible and just plain silly to not be able to read it. It does say something about thanks for being a customer and that smart hub collects data in some kind of way and that you can mess with settings in settings. I have never been able to read it as it leaves so fast. I just disconnected it from my network prior to posting this. Anyone knows what this is and most importantly, how to stop it?
I only hope that disconnecting it from my network will stop these messages but only thing I can find under privacy settings want me to agree to a bunch of check marks. I clicked none of them as I do not agree with their TOS for something that I rarely use. This TV is strictly as a monitor and have no antenna connected. I could completely disable smart hub as I may just have by disconnecting the network connection.
UPDATE EDIT:
Taking the TV offline seemed to have fixed the issue but the loss of IP remote control via watch and home assistance is an annoying too. My plan is to Block the TV's mac address from any WAN (Wide Area Network) access via my router. I'll put it back on the network so that my home assistance setup still has access to it so I'll still have my remote control features but the TV and Samsung has no access to and can't make changes to my purchased and owned property.
The TV is used as a monitor like I said so a dumb tv will be fine if I can't get it to work how I mentioned. I'll update if anyone even cares about that route.
UPDATE 2: I have since reconnected my TV back to the network and instantly saw the warning again. I then blocked WAN access of the TV via my router but it is connected to my LAN only.
I then disconnected my phone offline to test and still have access to my Home Assistant features to the TV online as that is via a encrypted DDNS running through my own micro PC setup along with every other former cloud device I own. All controlled by me. Now Samsung can't break what they can't connect to.
Solved! Go to Solution.
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yesterday (Last edited yesterday ) in
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yesterday in
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yesterday in
LED and OLED TVsAnd I hate that pop up that lets me know they're spying on me and stealing my data = big girl eating my Haagen-Dazs.
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yesterday in
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yesterday in
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yesterday in
LED and OLED TVsI'm getting this stupid message too on my Samsung QN55Q70CAF. I tried the standard turn off the TV, wait a few minutes - still shows up.
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Wednesday
(Last edited
Wednesday
by
SamsungRei
) in
The last day or so every few hours my Samsung TVs keep popping up in the upper right corner with a stupid "dear valued customer message". It's not just me, tons of people on Reddit are reporting this same issue. There is NO WAY to disable this.
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Wednesday in
LED and OLED TVs@TNTRMSKD This is already being discussed in the thread https://us.community.samsung.com/t5/LED-and-OLED-TVs/Pop-up-notification-every-2-hours-or-so-on-my-Q...
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Wednesday in
LED and OLED TVs100% agree this is an epic fail on Samsung. I paid for a TV to view content on, not to see their buggy notifications obscure parts of that content
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Wednesday in
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