LED and OLED TVs

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Samsung AU8000 Not able to adjust sound

Posted by 04-11-2025 12:57 PM in LED and OLED TVs

I have a Samsung AU8000 and occasionally I am not able to adjust the sound from the remote or the remote from the app. The only way I have found... View Post

04-13-2025 12:54 PM

My apologies. Has the TV's software been updated? Also, just out of curiosity, do you have anything ... View Post

Search functionality stuck loading

Posted by 04-10-2025 09:17 PM in LED and OLED TVs

Hi all, I recently purchased a DU6900 model TV and am running into issues when trying to search for apps. After finishing the initial setup, I... View Post

04-11-2025 03:42 PM

That sounds frustrating! I recommend contacting our remote management department. They'll be able to... View Post

Closed Caption settings not working

Posted by 04-09-2025 08:57 PM in LED and OLED TVs

I have had a UN55MU630D for about 8 years. Recently even though the settings show that CC is on, its not working. I performed a factory reset,... View Post

04-10-2025 09:44 PM

Live caption stopped working for my Z Fold 6 when the UI 7 update was applied. It will not work on a... View Post

Tv settings for best picture quality?

Posted by 03-23-2025 04:34 PM in LED and OLED TVs

What’s up everyone, I need some help to get the best picture I can. I have a s85d, oled tv. I was wondering if anyone has found the best settings... View Post

04-09-2025 06:44 PM

We tend to use Dynamic, Standard color tone and energy efficiency OFF when watching in bright light.... View Post

Keep getting the same pop up message.

Posted by 04-08-2025 02:27 PM in LED and OLED TVs

A few days ago I started getting this message in English that says this app is not available in your country, is outdated, or is no... View Post

04-09-2025 02:40 PM

Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post

S90D Power Failure After 4 Months

Posted by 04-05-2025 11:10 PM in LED and OLED TVs

TV worked fine one night. Next morning no power. Tried all troubleshooting. A week later they replaced the power board, didn't fix it. Week... View Post

04-09-2025 01:54 PM

I just did a search and this came up. They are coming over next week to look at my 13 week old S90D ... View Post

AirPlay stopped working on series 7 TV

Posted by 04-08-2025 09:59 AM in LED and OLED TVs

Up until this weekend AirPlay worked fine on my series 7 tv, we used it daily. Then I got a message, “low memory, reset tv.” So I did and now when... View Post

04-09-2025 11:17 AM

Thanks for your reply. I tried and it’s still asking for “AirPlay code”. Which it never asked for be... View Post

UA65MU6880 HDMI ARC connection issues

Posted by 04-07-2025 09:08 PM in LED and OLED TVs

I have a Samsung 65inch 4k TV, model UA65MU6880. It has 3 HDMI input, and HDMI 3 is HDMI ARC.I have been using all 3 HDMI input at the same time. ... View Post

04-07-2025 11:40 PM

Thanks! that does not help the issue. But I somehow manage to isolate the issue - I have an old macb... View Post

Pop up notification every 2 hours or so on my QN90B

Posted by 02-25-2025 09:58 PM in LED and OLED TVs

For the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and... View Post

02-27-2025 02:46 PM

Wow. Idk what to tell you, I now see there are a lot of others having major problems with that, too.... View Post

COSTCO bought 77" OLED TV missing threaded sockets in the 4 VESA holes

Posted by 04-03-2025 10:07 AM in LED and OLED TVs

COSTCO bought QN77S90DDFXZA 77" OLED TV does not have any threaded sockets in the 4 VESA wall mount holes. I want to wall mount the TV. Are... View Post

04-06-2025 04:11 PM

Yeah it had me confused in the beginning when I was going to hang mine but you have to get the bolt ... View Post

Missing the spectrum app on the TV

Posted by 04-05-2025 10:48 AM in LED and OLED TVs

Hi mine QN90F dosent support spectrum app it's dosent vome pre install and I tried installed but it dosent find it and mine QN90D does . View Post

04-06-2025 03:31 PM

Hello @RhinaGuerrero! Thank you for reaching out! If the app isn't available on the app store for th... View Post

Black lines started to appear

Posted by 04-06-2025 02:41 PM in LED and OLED TVs

had my samsung no more than 4 years black lines have started to appear View Post

04-06-2025 02:44 PM

It looks like the backlighting is going bad and needs repaired https://www.samsung.com/us/support/se... View Post

Blue screen after tv powered off

Posted by 04-05-2025 08:50 PM in LED and OLED TVs

I have a un75du7200b i purchased in January that randomly turned off while gaming tonight and now only displays a dark blue screen. Looking for... View Post

04-05-2025 09:17 PM

blue screen on a Samsung TV, especially with audio but no picture, often indicates a problem with th... View Post

S90d Brightness questions?

Posted by 03-18-2025 04:48 PM in LED and OLED TVs

So I have the s85d and I was thinking of upgrading to the Samsung s90d because they are on sale now. Every review is saying they nerfed the... View Post

04-05-2025 12:31 PM

I have had my 77inch s90d for about 3 months. Not sure how bright your looking for, but I have no is... View Post

CU7000D Protect Access to Streaming Services

Posted by 04-05-2025 09:54 AM in LED and OLED TVs

When I logout of my Samsung Profile, people can still click the Netflix or Youtube Premium app and use my login. If I put a pin on my Samsung... View Post

04-05-2025 11:15 AM

I think you are right. Boo. 👎 View Post

No app search on my TV

Posted by 03-19-2025 12:16 PM in LED and OLED TVs

There is no app store or apps section on my du8070. Can't find help anywhere. I've tried restarting searching etc. All I can... View Post

04-05-2025 03:10 AM

Same. There used to be an apps icon in the left-most position of the first row, and once you were in... View Post

Won’t turn on using Apple TV Siri Remote

Posted by 02-16-2025 07:05 AM in LED and OLED TVs

After TV has been off for a long time, when I press the power button on Siri Remote, only the Apple TV will turn on but not the TV IF TV has... View Post

04-04-2025 04:24 PM

So very sad View Post

Samsung TV+ deletes itself

Posted by 04-04-2025 01:05 AM in LED and OLED TVs

I Have 3 Samsung Tvs all on the same network. Samsung TV+ works on 2 but the 3rd, keeps coming up with the message TV+ App deleted -... View Post

04-04-2025 08:41 AM

Hi, simonmj100. Welcome to the Samsung Community! We know how frustrating apps deleting by themselve... View Post

Prevent "Start Your Smart Hub" Message from Appearing When Starting TV

Posted by 04-02-2025 02:21 PM in LED and OLED TVs

I purchased a Samsung Crystal UHD 55" DU7200B TV. I do not stream, and don't care about all the apps such as Netflix, or free TV from... View Post

04-04-2025 07:57 AM

Hi, usermgPFAfcMUF. Thanks for reaching out! As Noobie has stated above, unfortunately, you will hav... View Post

Solar Remote Continues to Make Me go To Home Page in Order to use Other Buttons

Posted by 04-03-2025 05:44 AM in LED and OLED TVs

For the last several months, my remote has not worked properly. If I am watching TV for a period of time without touching my remote, then realize... View Post

04-03-2025 06:14 AM

Hi, userw6atuGKmcr! Welcome to the Community! Have you tried a factory reset on your Solar Remote? T... View Post

There is no way to connect the TV to a wireless network

Posted by 04-01-2025 12:36 AM in LED and OLED TVs

Hello, I have a problem with a Samsung TV:"Product Information Model Code: UE46ES7507Software Version:T-ECPDEUC-2023.0"Problem: there is... View Post

04-03-2025 03:58 AM

The TVs manual should tell you. If you don't have it, it may be available online. You should be able... View Post

What would cause my TV to have a frequent picture distortion?

Posted by 04-02-2025 04:18 PM in LED and OLED TVs

View Post

04-02-2025 08:14 PM

If this occurs on live TV: It's your antenna or cable. Try moving it to a move open space if you hav... View Post

Ear buds cancel out tv speakers

Posted by 04-01-2025 08:12 PM in LED and OLED TVs

how to use ear buds and not cancel out tv speakers View Post

04-02-2025 09:40 AM

Hello @LeniAnn! Thank you for reaching out! You should be able to use a feature called multi-output ... View Post

Looking to replace my TV screen

Posted by 03-31-2025 03:41 PM in LED and OLED TVs

I am looking to replace my tv panel I have a parts number but thus far I can’t find one anywhere any help would be appreciated the parts #... View Post

03-31-2025 04:10 PM

This looks to be the part your asking for https://www.searspartsdirect.com/product/4935o9c6k4-0057-4... View Post

CI authentication success come randomly

Posted by 03-31-2025 12:17 AM in LED and OLED TVs

TV is new Samsung TU50DU850KXXC and i have CI card. CI card working, but ''CI authentication success'' notifications come randomly... View Post

03-31-2025 03:31 PM

Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post

Can’t get rid of Samsung TV Plus live tv

Posted by 03-29-2025 01:52 PM in LED and OLED TVs

I previously removed (or thought I removed) Samsung TV Plus from my neo qled but now it is omnipresent despite the absence of the app icon on my... View Post

03-31-2025 01:34 PM

Thanks for replying but the app icon had disappeared even though the content remained. I was able to... View Post

IP Address for a Smart TV

Posted by 03-29-2025 10:24 AM in LED and OLED TVs

Need to change the IP address for my model number is: UN55C8000FXZA When playing the app for Peacocktv I don't receive my local IP address.... View Post

03-30-2025 01:55 PM

You probably don't need to change anything, just unplug the TV for 1 minute, this will reset the mem... View Post

Help find appropriate app for personal video viewing 2017 model tv

Posted by 03-12-2025 12:27 PM in LED and OLED TVs

Hello, I am reaching out to hopefully find someone who has a similar model TV as my dad's. I am not in the same town as my dad and he is older... View Post

03-28-2025 09:13 AM

For external hard drive compatibility with Samsung TVs, ensure your drive is formatted with FAT32, e... View Post

Microphone/voice how to turn up on TV

Posted by 03-27-2025 09:56 AM in LED and OLED TVs

I am having difficulty locating how to turn on microphone/ voice on my New TV model UN65DU6900D. There is nothing on the bottom except a power... View Post

03-27-2025 11:54 AM

Hello, Bed2025. Welcome to the Samsung Community! Here's a link to our Samsung Care YouTube channel ... View Post

Issue with S85D Universal Remote Powering Soundbar

Posted by 03-24-2025 05:24 AM in LED and OLED TVs

I have a Samsung S85D TV and a Yamaha ATS1080 soundbar. The soundbar is connected to the TV with an optical cable. When I add the soundbar to the... View Post