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Original topic:

Pop up notification every 2 hours or so on my QN90B

(Topic created: Wednesday)
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EsQueue
Cosmic Ray
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LED and OLED TVs

For the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and disappears in 5 seconds. Impossible and just plain silly to not be able to read it. It does say something about thanks for being a customer and that smart hub collects data in some kind of way and that you can mess with settings in settings. I have never been able to read it as it leaves so fast. I just disconnected it from my network prior to posting this. Anyone knows what this is and most importantly, how to stop it? 

I only hope that disconnecting it from my network will stop these messages but only thing I can find under privacy settings want me to agree to a bunch of check marks. I clicked none of them as I do not agree with their TOS for something that I rarely use. This TV is strictly as a monitor and have no antenna connected. I could completely disable smart hub as I may just have by disconnecting the network connection. 

UPDATE EDIT: 
Taking the TV offline seemed to have fixed the issue but the loss of IP remote control via watch and home assistance is an annoying too. My plan is to Block the TV's mac address from any WAN (Wide Area Network) access via my router. I'll put it back on the network so that my home assistance setup still has access to it so I'll still have my remote control features but the TV and Samsung has no access to and can't make changes to my purchased and owned property.
The TV is used as a monitor like I said so a dumb tv will be fine if I can't get it to work how I mentioned. I'll update if anyone even cares about that route.

UPDATE 2: I have since reconnected my TV back to the network and instantly saw the warning again. I then blocked WAN access of the TV via my router but it is connected to my LAN only. 
I then disconnected my phone offline to test and still have access to my Home Assistant features to the TV online as that is via a encrypted DDNS running through my own micro PC setup along with every other former cloud device I own. All controlled by me. Now Samsung can't break what they can't connect to. 

88 Replies
Pookiemarie
Constellation
Options
LED and OLED TVs

Just started yesterday. It pops up and disappears so fast you can read it. I see something about sharing customer information but am not sure. 

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Cybrshrk
Astronaut
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LED and OLED TVs

Reporting back after doing the whole samsung.com login and confirm privacy notification...

 

So I did that and... 2 hours later it popped up. 

 

Expecting another here soon. 

 

Really annoyed with this terrible design...

 

You should not pester your customers into a grain with something that they ultimately don't even use.

Videogal
Astronaut
Options
LED and OLED TVs
  • After reading through pages of replies, I opted to just grab the TV remote (always use my cable box remote) went to ā€œHomeā€ and noticed a small ā€œnotificationā€  option, above all other tabs. Click around to select that icon, uncheck Sound & both Samsung notification options, seemingly turning off these new notifications. Hopefully stops that new, annoying ā€œnoticeā€!! Fingers crossed.
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madatmyTV
Cosmic Ray
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LED and OLED TVs
Did that too it just extends the time to like 3 hours or so
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userdooJ0dFjR2
Asteroid
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LED and OLED TVs

It would be nice if a multi billion dollar corporation would pay attention to forums like this, but alas, they simply do not GAF. Thanks Samsung.

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phil30087
Asteroid
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LED and OLED TVs
Is anyone from Samsung going to fix this or am I going elsewhere in future - clearly this is a Samsung issue and there is only so much patience that I will afford them right now
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Ek2222222
Astronaut
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LED and OLED TVs

Same problem here, samsung needs to put up a new update to remove this or i'm done with all my samsung products

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JS111
Astronaut
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LED and OLED TVs

Just got off a text thread with a Samsung rep. After telling them all about this and describing the message, he told me that it was inserted into a recent update to "comply with evolving privacy regulations". When I asked why it kept appearing, and why I couldn't turn it off, his response was "I am extremely sorry for the inconvenience caused to you, but that cannot be turned off, we will take this as feedback". For me, that translates to "Sucks to be you, you shouldn't have bought a Samsung TV". Lesson learned, I guess.

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Shyko710
Asteroid
Options
LED and OLED TVs

Even if you agree to everything it still pops up