Original topic:

Open Box TV From Best Buy - Missing one connect box

(Topic created: 10 hours ago)
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Jeromeo8503
Astronaut
Options
LED and OLED TVs

Hello!

I purchased an open box TV from Best Buy and it didn't come with the one connect box. I emailed Samsung and I found out they no longer stock it and I haven't been lucky in my search. Anyone have ideas on how to find this part?

The part number of the one connect box is BN91-24929S.

 

This was $1800 off and I purchased it yesterday, so if I can't find the box, I can return it.

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GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

I would suggest returning it if itā€™s no longer in stock your options are limited to eBay to get it and I wouldnā€™t recommend that.



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Jeromeo8503
Astronaut
Options
LED and OLED TVs

How common is it to have issues with the box? I'm wondering if the TV is worth buying as it seems useless if the box breaks. I don't want to buy the TV and in 5 years the box is no longer working and now the whole thing is dead.

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GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

Iā€™ve seen people post on here from time to time that itā€™s went bad and it canā€™t be located anywhere 



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